Support
Support
We're here to help with Molecule AI — on the web and in the mobile app.
How do I contact Molecule AI support?
The fastest way to reach us is by email at support@moleculesai.app. We read every message and typically respond within one business day.
How does the Molecules AI iPhone app work?
The Molecules AI app for iPhone is a companion to the Molecule AI platform and requires an account. If you have trouble signing in, aren't receiving push notifications, or a workspace won't load, email us with your account email and a short description and we'll help you sort it out.
How do I get help with my account, workspaces, or billing?
For questions about your account, organizations, workspaces, or billing, contact support@moleculesai.app. You can manage your plan from the dashboard; see the Pricing page for current plans.
How is my data handled, and how do I request access or deletion?
How we handle your data is described in our Privacy Policy. To request access to or deletion of your data, email support@moleculesai.app.